Enabling Data-Driven, Transparent, and Equitable Public Services
We help public institutions harness AI and Edge technologies to deliver smarter policies, automate regulatory oversight, and enhance citizen services-while ensuring privacy and accountability.
Public Sector Challenges We Solve
Modern governance requires secure, efficient, and citizen-focused AI solutions
Legacy systems limiting digital transformation
Rising citizen expectations for efficient services
Cybersecurity threats to critical infrastructure
Budget constraints and resource optimization
Our Public Sector AI Solutions
We bring AI directly to where public decisions are made-from field offices to data centers-enabling privacy-preserving, real-time intelligence without relying on cloud-only infrastructure.
Smart Sentiment & Social Media Monitoring
NLP-driven dashboards that track public sentiment, flag emerging issues, and support policy responsiveness.
Employment Services Optimization
ML-based tools that recommend return-to-work pathways based on historical outcomes and client profiles.
Risk-Based Regulatory Monitoring
AI systems that classify risks, monitor real-time data, and support transparent licensing and enforcement.
Edge AI for Privacy-Preserving Processing
Deploy sensitive AI workloads at the edge (e.g., local government offices or data silos) for compliance with data privacy mandates.
Real-Time Citizen Service Insights
AI tools that monitor service delivery performance, detect inefficiencies, and automate reporting.
Digital Trust & Explainability Tools
Ensure transparency in AI recommendations with dashboards and visual evidence of system reasoning.
Case Study
Beam Group
Regulatory Sentiment Analysis for Beam Group
The Challenge
Beam Group partnered with M2M Tech to create a tool for tracking public sentiment, complaints, and emerging regulatory trends across social media platforms like Reddit, Twitter, and YouTube.
Our Approach
We developed a BERT-based NLP system integrated with LLMs to classify issues (e.g., noise, property management), detect regulatory red flags, and feed them into a live dashboard for oversight teams.
Key Results
Multi-platform AI-driven data ingestion and issue categorization
85-92% model confidence in classifying resident concerns
Real-time dashboard for regulators with issue-specific drill-downs
Automated summaries reduced manual workload for oversight bodies
Impact
The solution empowers regulators to track trends dynamically, respond proactively, and reduce manual monitoring costs - all while enabling long-term, AI-powered oversight.
Key Outcomes
| Metric | Result |
|---|---|
| Employment Services Recommendation Tool | |
| Risk-Based Regulatory Tracking & Predictions | |
| Automated Risk-Based Licensing Dashboard | |
| Social Media Monitoring for Condo Boards |
Why Government Agencies Choose M2M
290% Average ROI
Automation, efficiency, data-driven decision systems
Security-First
Built for Canadian data sovereignty
Transparency & Compliance
Auditability, policy alignment, and explainable AI
Trusted Partner
Proven collaboration with government agencies
Proven Impact
- From Manual Tracking → To Automated Sentiment & Risk Monitoring
- From Data Silos → To Real-Time AI Across Departments
- From Cloud Dependence → To Edge AI with Privacy by Design
- From Fragmented Tools → To Unified Dashboards & AI Agents
Manual Analysis of Public Input
Policy Responsiveness Speed
Regulatory Review Time
Citizen Sentiment Visibility
Ready to Transform Public Services?
Let's discuss how our products and solutions can improve citizen services and operational efficiency.