Privacy Policy

    Your privacy matters to us. M2M Tech is committed to protecting your information and maintaining transparency in how we handle data.

    Last Updated: January 15, 2025

    Introduction

    M2M Tech ("we," "us," or "our") operates as a technology innovation hub connecting industry partners with advanced AI solutions and talent development programs. We are committed to protecting your personal information and respecting your privacy rights in accordance with Canadian data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

    This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our programs, or engage with our services.


    Information We Collect

    We may collect the following types of information:

    Personal Information

    • Contact details (name, email address, phone number, company name)
    • Professional information (job title, industry, organization)
    • Program participation data (applications, submissions, progress)
    • Communication preferences and feedback

    Usage Data

    • Browser type, device information, and IP address
    • Pages visited, time spent on pages, and navigation patterns
    • Referring website addresses and exit pages
    • Interactions with our AI tools and calculators

    AI Tool Inputs

    • Website URLs and business information provided for AI recommendations
    • ROI calculator inputs and business metrics
    • Demo requests and consultation inquiries

    How We Use Your Information

    We use the information we collect for the following purposes:

    • To provide and maintain our services, programs, and AI tools
    • To personalize your experience and deliver relevant recommendations
    • To communicate with you about programs, services, and updates
    • To process applications for our DataTalent, Business Accelerator, and WIL programs
    • To analyze website performance and improve user experience
    • To fulfill our obligations under government-funded research and innovation programs
    • To comply with legal requirements and protect our rights

    Data Storage & Security

    We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

    • Encryption of data in transit and at rest using SSL/TLS protocols
    • Secure cloud storage infrastructure with regular security audits
    • Access controls limiting data access to authorized personnel only
    • Regular security training for our team members
    • Data retention policies that limit storage to necessary timeframes

    Your data is stored on secure servers located in Canada. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


    Your Rights

    Under Canadian privacy laws, you have the following rights regarding your personal information:

    • Access: Request a copy of the personal information we hold about you
    • Correction: Request correction of inaccurate or incomplete information
    • Deletion: Request deletion of your personal information, subject to legal obligations
    • Opt-Out: Unsubscribe from marketing communications at any time
    • Withdraw Consent: Withdraw consent for data processing where consent was the basis
    • File a Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada

    To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.


    Third-Party Sharing

    We do not sell your personal information to third parties. However, we may share your information with:

    • Government Partners: Information required for government-funded programs (e.g., ISED, NRC, provincial innovation agencies) is shared only as necessary for program administration and reporting
    • Service Providers: Trusted third-party vendors who assist with website hosting, analytics, email delivery, and program management, subject to confidentiality agreements
    • Industry Partners: With your explicit consent, we may connect you with industry partners for work-integrated learning or collaboration opportunities
    • Legal Obligations: When required by law, court order, or to protect our rights and safety

    All third-party data sharing is conducted in accordance with applicable privacy laws and requires appropriate consent where necessary.


    Cookies & Analytics

    We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.


    Policy Updates

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

    For significant changes, we may provide additional notice through email or a prominent announcement on our website.


    Contact Us

    If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us:

    M2M Tech Privacy Office

    Email: privacy@m2mtechconnect.com

    Location: Greater Vancouver, British Columbia, Canada

    We will respond to all privacy inquiries within 30 days.